- Appoint a strong lead PR agency
- Local representation is essential
- Appoint an independent coordinator
- The media is different in each European country
- PR is about people
- Remember that your local operations are the ones who will be working with the local PR agencies
- None of the agencies you appoint should be working for your competitors
- The working relationship with your PR agency should be a partnership
- Ongoing involvement of your top management is crucial
- PR and marketing go together
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Chameleon's 10 step guide to choosing the Right PR partner:
- Decide what your objectives are
- Find out who your competitors use
- Draw up a short list
- Ask colleagues for advice
- Take a look at the consultancy's client list
- Meet with potential PR partners
- Get the companies to draw up proposals against a specific brief
- Ask them how they would work with your existing marketing team
- Don't be fooled by slick presentations
- Make sure your objectives match the same ones as the consultancy
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Chameleon's 10 step guide to a successful press interview:
- Prepare your key messages
- Cover the basics - who, what, where, why and when: how and how much
- Focus on positive issues, move away from problem areas
- Be aware of journalist deadlines, affiliates and biases
- Get to the point early on.
- Avoid industry jargon and acronyms
- Educate journalists on your company's values
- Know your facts and figures
- Demonstrate credibility in your area of expertise
- Summarise your key points